Need a hand?
Email hello@surpast.app and describe what you're running into — device, Surpast version, and what you expected to happen all help. For how your data is handled, see the privacy notice.
- Does Surpast need an account or an internet connection?
- No. Surpast works fully offline and doesn't require signing in.
- How do I back up or move my data?
- Use the export option in Options to create a .surpast backup file, then share or store it yourself. Surpast doesn't apply additional encryption to exported backups, so keep the file somewhere you trust.
- How do I delete everything?
- Options → Delete all data returns Surpast to a fresh-install state, clearing app-managed records, preferences, and progress on this device. It can't remove files you've already exported or shared elsewhere — delete those from their own destination.
- What does Surpast Pro unlock?
- A one-time purchase that unlocks all offline Surpast Pro features. See the Free vs Pro comparison on the homepage for specifics.